Friday 9 December 2016

'Make your voice heard' – HSE calling on members of public to suggest how it can improve healthcare

An online survey goes live today

Published 23/11/2016 | 11:33

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The HSE is inviting members of the public to make their ‘voice heard’ by completing an online survey on the services provided by GPs.

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From today until December 5, people can visit the website to make suggestions about how healthcare provided by GPs can be improved.

It is part of a consultation and engagement process being undertaken by the HSE in order to “deepen its understanding” of what needs to be prioritised in the healthcare system.

In a statement, the HSE said: "We want to establish what matters most to those who use and those who provide GP and primary care services. The process underway involves broad-ranging service-user consultation and engagement including one-to-one qualitative interviews, an omnibus survey, a variety of focus groups with stakeholders and a public consultation survey.”

The information will be used in the upcoming GP contract negotiations which sets out what type of services are provided by doctors to medical card and visit card holders.

Latest figures from the Primary Care Reimbursement Service (PCRS) show that almost 2.2 million people are covered by a medical card or a GP visit card in Ireland.

Paul Connors, HSE National Director of Communications says this is a very important initiative.

“The survey takes approximately seven minutes to complete and the information supplied is anonymous. A range of themes are covered, including areas that are working well in GP and primary care services, and those that can be improved or expanded.

“This is a unique opportunity to contribute to the continuing improvement in GP and primary care services in Ireland.  We are encouraging everyone to make their voice heard".

To make your voice heard, visit here

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