Family's grief after Irish Water sends bills to dead father . . . twice
Published 29/07/2015 | 02:30
A young woman who lost her father in a car crash three years ago was left stunned after two separate bills for two different properties were sent from Irish Water to her late dad.
Ciara Dee from Kiltullagh, Co Mayo, lost her father Jeremy three years ago when they were both in a car accident. The young woman is now living in her father's home. But she was flabbergasted when in May a bill from Irish Water arrived for Mr Dee for a house he had sold seven years earlier.
The young woman ignored the bill for €64.10 but was left doubly upset after a second bill arrived for her late father last month for a different house.
"He died three years ago but they sent us two bills in his name for two different houses. It was ridiculous, incredible really.
"He hadn't owned one of the houses for years before he died. Not only do we not own the house but we don't even know how they had my dad's information for it. It was in Ballyhaunis yet the bill for it came to our home address in Kiltimagh," said Ciara.
Ciara hit out at Irish Water for failing to check before sending out bills to families.
"It brought up a lot of old memories. I just don't understand why they don't check before doing this. It was horrible and it's completely unfair to the families. It brought up his death for us all over again," she said.
Jeremy Dee was well known in Mayo soccer circles. He was on his way to a game between the Castlebar Celtic women's team who he coached and Shamrock Rovers in Tallaght Stadium when the car he was driving skidded on black ice and hit a wall.
His daughter said she was furious with Irish Water adding: "I will definitely not be paying, since I only have €100 per week to live on, and water is already paid for though other taxes."
A spokesperson for Irish Water said it apologised unreservedly for any distress caused by the bills.
"We would urge any customer or non-customers who gets a bill in error to contact us immediately and we will update our database. We apologise for any distress that was caused to this family and to anyone who receives a bill in error," she added.