Extra staff drafted in as jobless queries rise
A Government department has been forced to draft in staff from a state agency to clear an "avalanche" in payments to workers who lost their jobs.
Labour Affairs Minister Dara Calleary admitted that staff at the National Employment Rights Authority are handling queries on statutory redundancy payments because employees at the Department of Enterprise cannot cope.
The Irish Independent revealed earlier this week that delays of up to eight months are being experienced by employers who are entitled to seek rebates of the payments.
It also revealed the burden on taxpayers due to statutory redundancy rebates has soared to over €600m since the recession struck, and is on course to double this year from its level five years ago.
Employers can claim a 60pc refund of the statutory redundancy payment they are obliged to pay redundant staff.
Employees whose bosses cannot afford the payment can also apply directly to the department for the payment, although these claims are being prioritised and processed within six months.