Monday 5 December 2016

Worried parents keep helpline busy with hundreds of calls

Published 14/08/2015 | 02:30

Education Minister Jan O’Sullivan with Mai Kerins, vice-president of the Institute of Guidance Counsellors, at the helpline offices in Santry, Dublin, yesterday
Education Minister Jan O’Sullivan with Mai Kerins, vice-president of the Institute of Guidance Counsellors, at the helpline offices in Santry, Dublin, yesterday

IT was another busy day on the National Parents' Council post primary (NPCpp) Helpline - 1800 265 165 - with 411 calls, mainly from parents.

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The wide range of concerns that guidance counsellors dealt with included grade rechecks, repeating the Leaving Certificate, CAO processes and the HEAR and DARE schemes that allow entry to college on lower points. One caller had 11 queries.

The National Parents Council post primary (NPCpp) helpline is sponsored by the Irish Independent, Eircom and the Department of Education and Skills.

Members of the Institute of Guidance Counsellors are taking the calls, while a representative of the grant-awarding body, SUSI, will also be available to deal with queries. The helpline will run today from 10am-1pm and will reopen on Monday at 8am following the release of CAO Round One offers.

Irish Independent

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