Wednesday 18 October 2017

Drivers warned of traffic disruption as eFlow to withdraw toll tags on motorways across the country

The toll booths on the M1 motorway.
The toll booths on the M1 motorway.

Meadhbh McGrath

Drivers have been warned to expect increased delays at toll booths after eFlow announced that it would withdraw its tag service on a number of motorways across the country.

From the end of August, motorists will have to stop and pay with cash at the M1 near Drogheda, the M7/M8 south of Portlaoise and the N25 at Waterford.

The news comes following the announcement that eFlow would not be renewing its contract with Celtic Roads Group (CRG), the operator of a number of Irish motorways.

“At present, in order for a tag to be recognised as you pass through a toll plaza, the operator of the toll (CRG) must have an agreement with the tag provider (eFlow),” eFlow said in a statement.

“Unfortunately, due to reasons outside of our control, an agreement has not yet been made.”

The removal of tags is expected to increase delays at tollbooths.

Fianna Fail’s transport spokesperson Robert Troy said the decision could have a serious impact on traffic congestions unless it is averted before the switch-off date.

“A solution must be found to settle this dispute before significant disruption is caused to commuters,” he said on Thursday.

The toll booths on the M1 motorway.
The toll booths on the M1 motorway.

In a statement, CRG general manager Lorcan Wood said the decision to remove the tags is "entirely out of our hands".

"We deeply regret the likely disruption and inconvenience to all our CRG customers," he said.

"We really want to resolve the issue but at the moment we cannot meet the Transport Infrastructure Ireland (TII) demands. 

"We remain in contact with TII / eFlow and continue to encourage them not to withdraw their service from their customers."

He recommended that customers should register with a new tag provider before the switch-off date.

“We believe it is important for motorists to be aware of the threat of disruption caused by this issue. Customers can use the time available now to arrange the solution most suitable for them,” he added.

Customers have been advised that their tags will continue to operate as normal at the M50 barrier-free toll, M3 Clonee-Kells, M4 Kilcock-Enfield-Kinnegad, N6 Galway-Ballinasloe, N8 Rathcormac-Fermoy bypass, East-Link bridge, Dublin port tunnel and Limerick tunnel.

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