Wednesday 28 September 2016

Dispensing errors the main complaint against Irish pharmacies

Catherine Devine

Published 23/08/2016 | 19:11

The Government and 38 pharmaceutical firms made a four-year deal which will save 785 million euro on the state's annual drugs bills
The Government and 38 pharmaceutical firms made a four-year deal which will save 785 million euro on the state's annual drugs bills

Dispensing errors were the most common form of complaint made against Irish pharmacies last year, according to new figures from the Pharmaceutical Society of Ireland.

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Of the nine complaints relating to dispensing errors, eight related to incorrect dosage while three related to medications of minors.

Overall recorded complaints decreased by nearly half with 27 complaints in 2015, compared to 51 the previous year.

The report also found that 90 expressions of concern were raised with the pharmaceutical regulator, a 19pc increase on 2014.

Some 329 new pharmacists were added to the Register of Pharmacists in 2015, bringing the number of registered pharmacists to 5,645.

A new pharmacy patient charter, A Patient Charter - You and Your Pharmacist, was also launched today by Minister for Health Simon Harris.

The new charter aims to provide a broader understanding of the role of community pharmacists and tells the public what they can expect when they visit a pharmacy.

The new charter will be distributed to pharmacies, citizen information centres and libraries across Ireland.

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