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Saturday 29 April 2017

Bin firm rows back on upfront payment

Mark O'Regan

Mark O'Regan

A special Dublin City Council meeting will be held on Monday to discuss the row over privatised bin collections.

After requests by 10 councillors, the meeting will discuss a growing number of householder complaints about the service that has been run by private company Greyhound Recycling since Monday.

In a concession yesterday, Greyhound announced the upfront payment of the €100 standing charge could now be split in two.

Householders can pay €50 before February 15, with the remainder due before July 1.

However, they must become automatic top-up customers before February 15 to avail of this concession.

Under this, users must register with the company and put money in their Greyhound bin lift accounts. The charges are €6 for the black bin and €2 for the brown bin. Customers who decide not to sign for the top-up must pay the €100 standing charge in full by February 15.

Meanwhile, residents in Ringsend, Dublin, hit out yesterday at suggestions made by Greyhound that uncollected bins in their area was their fault.

The company claimed people simply failed to correctly read their collection calendars.

However, many locals insisted they had not received any letter or information packs from Greyhound -- despite the company maintaining their 140,000 customers in the city council area received the timetables.

This resulted in residents following their traditional collection day on Monday instead of the revised timetable.

"We are going to reissue the collection calendars to customers in Ringsend. They will have them in the coming days," said Greyhound.

Irish Independent

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