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Tuesday 23 September 2014

AIB apologises to customers for withdrawal issues

Published 21/12/2013 | 21:09

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AIB have apologised to customers who have not been able to withdraw cash from non-AIB ATMs.

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It is the second day in a row that this issue has affected customers.

A spokesperson for the bank said work is continuing to have the problem resolved.

They are being told that the €600 withdrawal limit on non-AIB ATMs will be reset at midnight tonight.

A spokesperson for the bank told independent.ie yesterday that the problem had been resolved.

A bank spokesperson told Independent.ie: "AIB experienced some issues with AIB Debit Cards earlier today and this has now been resolved. AIB apologises to customers for any inconvenience caused.

Bank of Ireland customers also had problems earlier yesterday.

The bank confirmed that an incoming payment file was delayed overnight but said yesterday morning that the issue had been resolved.

It is not known how many customers were affected by the delay to the payment file.

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