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Saturday 10 December 2016

AA goes off-road with handyman service

Published 28/02/2010 | 05:00

AFTER more than a century of rescuing motorists at the roadside, Britain's biggest breakdown organisation is sending its patrols where they have never gone before -- into members' homes.

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The AA is planning to launch a fleet of trained handymen for domestic duties. As well as continuing to help stricken motorists, the group will take calls from householders with broken boilers or dripping taps and its home patrol will install bathrooms or even hang a picture.

The AA, which is owned by the Acromas Group, is investing tens of millions in the expansion. Householders will contact the same call centres that dispatch AA patrolmen to breakdowns and homeowners will be given a time of arrival.

Members of the AA will get a discount on the new home operation, but the service will be available to anybody.

AA Home Emergency Response, which is due to be rolled out next month, is an insurance policy against domestic problems, while AA Home Assist's plumbers and electricians will install boilers or replace radiators. The AA Handy Squad will tackle smaller jobs like lock-fitting.

Sunday Independent

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