'Even people who are threatening to burn the hotel down deserve replies'
Dublin hotel attracted outrage from Garth Brooks fans for false hope
Published 15/07/2014 | 12:13
A DUBLIN hotel is attracting the ire of Garth Brooks fans everywhere after giving them false hope that the Croke Park concerts were up and running again.
The Charleville Lodge Hotel, Phibsboro, has apologised to fans for the mix-up – but the hotel has been receiving hate mail from Brooks fans everywhere.
On Monday, the hotel told Facebook followers that they had “received information from a very reliable source that all five concerts will go ahead on five nights”.
The post was shared on Facebook by thousands of fans and sparked a great deal of excitement.
An hour after their original post, the hotel issued another statement on their Facebook page: “It has not yet been announced publicly but we can confirm for definite that all 5 concerts will definitely go ahead.”
This was swiftly followed by: “Brooks is back!!!”
Facebook comments were full of praise for the hotel for revealing the “truth” on the story.
But two hours later, the hotel’s Facebook status changed to “Oops”.
Garth Brooks would not be playing Croke Park after all.
After posting their status update, thousands of people left comments, some criticising the hotel for posting wrong information and getting the hopes up of people across the country.
The hotel apologised again – before urging users to “include the hashtag #oops in their abuse from now on and we might get this trending? Thanks guys and sorry again for our cock up earlier”
The hotel's manager spoke to Liveline on RTE Radio One this afternoon, and said their source has been given out to.
“He’s endured a massive slap on the wrists today. I’m not going to name and shame it’s all good.
“We did put our hands up and say it was our mistake and we did make a formal apology on our page
“You have to take a lighthearted approach to this. A lot of hotels would have buried their head and issued a formal statement with their Is dotted and Ts crossed."
The page has continued to engage with angry Brooks fans:
“Even people who are threatening to burn the hotel down deserve replies
“We told people going to TripAdvisor to write disparaging reviews without ever stepping foot in the hotel to get a life."
After the mix up, They then changed their cover photo to this image:
Several hours later, another post was released, this time they said:
The abuse skyrocketed with phone calls, messages, emails and continued facebook abuse. The Hotel responded at 2am with this post:
“Ok guys. It's nearly 2am. It's been fun replying to your #garthritis abuse but gotta go to bed. Keep it comin and we'll get to it tomorrow! Soz again for earlier!”
The hotel issued an “official statement” this morning, apologising again.
They also explained that they had hoped their “oops” comment would be a light-hearted way to deal with the problem.
“Unfortunately it looks like it exacerbated it,” their new Facebook status read.
As of today, the hotel was still receiving online abuse – and were also claiming that a number of users are posting “negative reviews” of their hotel on online sites which could “ruin their business”.
After the official statement, they released another status update saying that a staff member was managing their Facebook once again – and would rate the abuse on a score of one to ten for effort.
Spandau Ballet reunite for premiere
Chart-topping '80s band Spandau Ballet reunited on stage for the first time in five years tonight as the band performed at the premiere of a film documenting their career.
Music video age ratings trialled
Age ratings for raunchy pop videos - such as Blurred Lines by Robin Thicke - shown online in the UK are to move a step closer this week as movie classification chiefs launch a pilot scheme.
Lennox: Beyonce is feminist lite
Annie Lennox has called Beyonce "feminist lite" and said she would like to talk to her about her true opinions.
Is 'Better Call Saul' going to be the new 'Breaking Bad'? Here's what we know...
Has 'X Factor' gone too far?
Exclusive: Jack Reynor on poverty, pride and passion
Video: The Vanishing of Ethan Carter - Welcome to Red Creek Valley Trailer
It all starts so serene and beautiful.... but bloodshed...
Video: Middle-earth: Shadow of Mordor Season Pass Trailer
With the release of Shadow of Mordor just days away, the latest trailer shows off the benefits...
Far Cry 4 - Pagan Min: King of Kyrat trailer
The latest Far Cry 4 trailer brings us face to face with Pagan Min, the King of Kyrat.
VIDEO: Gone Girl world premiere in New York
Ben Affleck, Rosamund Pike and Reese Witherspoon were all in attendance for the world...
Broadcaster Mark Cagney on grief, drugs and Gerry Ryan
The pioneer of Irish breakfast TV, Mark Cagney, has been on the couch at TV3's 'Ireland AM' for...
Antoine Fuqua unsure about Tupac biopic
Antoine Fuqua has revealed that the Tupac Shakur biopic is still up in the air - because he hasn't...
VIDEO: Irish star Jack Reynor opens up to Barry Egan
Transformers star Jack Reynor talks about making movies, his childhood and staying humble...
VIDEO: Stephen Fry speaks about honesty in his new autobiography
Stephen Fry claims he took cocaine during a visit to...
VIDEO: Brendan O'Connor on handling live TV
Barry Egan from Independent.ie caught up with Brendan O'Connor ahead of the next season...
VIDEO: Denzel Washington: I'm aiming to work into my 80's
The Oscar-winning Hollywood star, who turns 60 this December, said his industry is one in which it's...
VIDEO: Evermoor: Disney stars discuss new show
New show Evermoor is hitting the box so we sat down with the Disney stars to talk scary...
Film Show: The Equalizer and Maps to the Stars.
Today Aoife Kelly is joined in studio by George Byrne to talk about Denzel Washington's new...
VIDEO: Britney Spears says new album will feature man-hating songs
Britney Spears has said her new album will feature man- hating...
VIDEO: David Tennant on child actors and working with Rosamund Pike
The Broadchurch star plays a harassed dad pretending still to...
Joey Essex and Sam Faiers reunite amid split rumours
The couple shot to fame as part of the ITV2 reality show known for its heated arguments and...
VIDEO: Colton Haynes and Emily Beckett Rickards spill Arrow teasers
With Arrow season 2 out on Blu-ray and DVD now, we've been...
VIDEO: Lady Gaga dazzles at new jazz album launch with Tony Bennett
Shedding her quirky side slightly, Lady Gaga has launched a joint...
Idris Elba recieves MOBO inspiration award
Idris Elba shares advice and recieves MOBO inspiration award while Professor Green talks...
VIDEO: 4chan Users Threaten Emma Watson with Photo Leak After UN Speech
4chan users have threatened Emma Watson with a nude...
VIDEO: Elmo and Cookie perform Pharrell's Happy
23 September 2014 12:30 At the premiere of their new CBeebies show, The Furchester Hotel,...
In Pics: EGX, UK's biggest videogames show
EGX is the UK's biggest videogames show, held over four days at London's Earls Court Exhibition...
Limerick Pride Festival 2014
Gallery: #EPFestival2014 - celebs and revellers!
Spot a celebrity, or yourself, at Stradbally, Co Laois, at this year's Electric Picnic
Cosplay Gallery - Gamescom2014
A big part of the fun of Gamescom is all of the wonderful Cosplay on show
Independent.ie staff step up to the #IceBucketChallenge
Lost teddy treated like royalty at Roscommon hotel
Lost monkey Oscar is being "well looked after" by staff at the Kilroan Hotel in...
Rose of Tralee photo shoots over the years
Tributes paid to Robin Williams
Memorable Robin Williams Moments
Add yours by tweeting with #IndoSubmit