Tech firm Novi to invest over €500k in new service centre as part of GDPR preparation


Harry Leech

Novi has announced an investment of more than half a million euro in its infrastructure, saying that the rising level of cybercrime and the upcoming General Data Protection Regulation (GDPR) is a 'key driver for the investment'.

Many of the key services at the tech company will be delivered from the new 'Proactive Service Centre', including its Managed IT Security service and Managed Disaster Recovery.

The investment at the centre in Naas, Co, Kildare will also allow Novi to help companies to better control their data in to meet GDPR and Central Bank requirements.

Novi is a managed IT services provider that aims to help customers grow through the better application of IT. It specialises in helping companies with ongoing IT issues, by assessing and updating their infrastructure and delivering increased security, performance and reliability. 

The new systems Novi is implementing will use advanced analytics to monitor cyber security defences, infrastructure, cloud and critical events, as well as any trends, failures or performance issues, to predict future problems and enable timely proactive intervention for clients.

According to Novi, the new centre will reduce unplanned system outages for customers by up to 90pc.

According to George O’Dowd, managing director of Novi, the growing threat of cybercrime and the change in customer requirements have driven changes in customers requirements.

"Advances in technology have resulted in customers’ needs becoming more complex over time. Customers now expect features such as proactive traffic monitoring, content filtering, and advanced threat protection to be among the services that they receive," he said.

"This new centre provides Novi with the capability and capacity to deal with these changing requirements, and provide a broader range of services to help protect our clients, while also enhancing our managed service and disaster recovery offerings."

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