Free travel for passengers over Thanksgiving as hackers attack San Francisco transport system
A major cyber attack on the San Francisco transport system resulted in free travel for passengers over Thanksgiving weekend.
The transport agency, Muni, said that it was a victim of a ransomware attack last Friday that disrupted its ticketing systems.
The cyber attack affected internal computer systems - including email - but had no reported impact on the safe operation of services.
It is understood that, during the attack, every computer had a black screen with a ransom note written across it, stating: “You Hacked, ALL Data Encrypted. Contact For Key (email@example.com)ID:681, Enter.”
However, fare gates were disabled until Sunday "as a precaution to minimise possible impacts to our customers," a Muni spokesperson said.
In a statement given to online tech site The Verge, the hackers said: “We don’t attention to interview and propagate news ! our software working completely automatically and we don’t have targeted attack to anywhere ! SFMTA network was Very Open and 2000 Server/PC infected by software ! so we are waiting for contact any responsible person in SFMTA but i think they don’t want deal ! so we close this email tomorrow!”
Muni said on its website that "the situation is now contained and we have prioritised restoring our systems to be fully operational.