Calls for clarity on air travel rights
Published 07/12/2011 | 05:00
RULES for air passenger rights need to be clarified and loopholes closed, EU transport commissioner Siim Kallas has said.
Speaking in Belgium, Mr Kallas said there was "still a good way to go" to ensure that air passengers and airlines could have clarity on the definition of terms such as "delay" or "extraordinary circumstance".
Airlines around Europe were forced to fork out millions in compensation to passengers last year over the closure of airspace following the volcanic eruption in Iceland.
"Passengers are justified in expecting the same basic level of protection wherever they go," said Mr Kallas.
"They find it easier to make use of their rights if there is an understandable European system, not a confusing patchwork of national rules."
Meanwhile, figures from Airports Council International Europe, of which outgoing DAA boss Declan Collier is president, confirmed passenger numbers at Dublin Airport fell nearly 9.6pc in October to 1.54 million.
In the year to November, passenger traffic at Dublin rose just 1.5pc to 16.2 million, ranking Dublin 21st among the 143 biggest European airports.