Vincent's advice for other businesses
1 Employ smart people Avoid the ego trap of always wanting to look the smartest person in your business. Employ people who are smarter than you are and continuously surround yourself with those who have expert knowledge in areas where perhaps you are weak.
2 Run your business as a meritocracy Always choose the best person for any job. People often avoid taking such tough decisions particularly when it comes to family run businesses. If you do not pick the best person you are going to severely limit your potential success.
3 Focus on your customer's customers
If you want to get your customers' attention, then talk to them about their customers. You need to focus on helping them serve their customers better. That way you become an integral part of their market offering.
Sunday Indo Business