Business Web Summit

Wednesday 7 December 2016

Web Summit: Wifi connectivity a problem for some attendees on first day

Published 03/11/2015 | 13:00

Russian supermodel and philanthropist Natalia Vodianova speaking at the three day Web Summit at the RDS in Dublin. Niall Carson/PA Wire
Russian supermodel and philanthropist Natalia Vodianova speaking at the three day Web Summit at the RDS in Dublin. Niall Carson/PA Wire
Mike Schroepfer from Faceboo speaking about 'Connecting the World' at the Web Summit at the RDS. Photo: Steve Humphreys.

WIFI connectivity proved a problem today for some of the 40,000-odd entrepreneurs and business people attending the Web Summit in Dublin.

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This was despite the wifi service at the RDS being beefed up, following high profile and embarrassing problems in previous years.

Web Summit organisers acknowledged that some users had experienced problems accessing wifi and apologised for any issues.

However, a spokesman added that the problems were limited as some attendees took to Twitter to vent their frustration.

"The wifi at Web Summit this year is holding up," he said.

"It is obviously a huge technical challenge to deliver seamless wifi service at this scale.

"Over a five-hour period this morning we countied 22 negative tweets about the wifi.

"In that same period, some 43,000 tweets and retweets were sent about the web summit. We are sorry if anyone has experienced difficulties."

Read more: Wifi service at RDS beefed up in preparation for next week’s Web Summit

Last week, third-party wifi provider SignalShare was confirmed by the Summit was its wifi providers for the three-day event. For this year's event, Web Summit has taken exclusive responsibility for the build, operation and performance of the wifi network.

Separate to wifi, Vodafone provided enhanced 4G services in the area for the duration of the conference for attendees using mobile data.

The event had notable issues with wifi last year, with co- founder Paddy Cosgrave taking to the stage twice on the first day of the conference to apologise to attendees, many of whom could not connect to the internet.

The Web Summit is due to relocate to Lisbon, Portugal next year, moving outside of Ireland for the first time.

Despite the move Mr Cosgrave said that the company will remain based in Dublin, where it employs 130 people.

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