Business Technology

Friday 28 April 2017

Twitter introduces new anti-abuse tools

Adrian Weckler

Adrian Weckler

Twitter has announced new measures aimed at combating abuse and harassment on the service.

The company says that it will implement new tools that will help in the reporting of abusive tweets. It says that its technology will also help in preventing the creation of new abusive accounts and in collapsing abusive or low-quality tweets. It will also reduce notifications to users from conversations started by people the user has already blocked or muted.

"This week we're introducing additional updates that leverage our technology to reduce abusive content, give you more tools to control your experience, and communicate more clearly about actions we take," said a company spokesman. "We're working to identify accounts as they're engaging in abusive behaviour, even if this behaviour hasn't been reported to us. Then we're taking action by limiting certain account functionality for a set amount of time, such as allowing only their followers to see their tweets. For example, this change could come into effect if an account is repeatedly Tweeting without solicitation at non-followers or engaging in patterns of abusive behaviour that is in violation of the Twitter rules.

"We aim to only act on accounts when we're confident, based on our algorithms, that their behaviour is abusive."

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