Saturday 19 August 2017

Twitter announces new measures to target abuse and harassment on the platform

Twitter
Twitter
Adrian Weckler

Adrian Weckler

Twitter has announced new measures aimed at combatting abuse and harassment on the service.

The company says that it will implement new tools that will help in the reporting of abusive Tweets.

It says that its technology will also help in preventing the creation of new abusive accounts and in collapsing abusive or low-quality Tweets.

It will also move to reduce notifications to users from conversations started by people the user has already blocked or muted.

“This week we’re introducing additional updates that leverage our technology to reduce abusive content, give you more tools to control your experience, and communicate more clearly about actions we take,” said a company spokesman.

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“We’re working to identify accounts as they’re engaging in abusive behaviour, even if this behaviour hasn’t been reported to us. Then we’re taking action by limiting certain account functionality for a set amount of time, such as allowing only their followers to see their Tweets. For example, this change could come into effect if an account is repeatedly Tweeting without solicitation at non-followers or engaging in patterns of abusive behavior that is in violation of the Twitter Rules.”

“We aim to only act on accounts when we’re confident, based on our algorithms, that their behaviour is abusive.”

The company will also introduce new filtering options for notifications to give users more control over what they see from certain types of accounts, like those without a profile photo, unverified email addresses or phone numbers.

“Many people requested more filter options for their notifications and we’re excited to bring these to everyone on Twitter,” said the spokesman.

“Since these tools are new we will sometimes make mistakes, but know that we are actively working to improve and iterate on them everyday. Our platform supports the freedom to share any viewpoint, but if an account continues to repeatedly violate the Twitter Rules, we will consider taking further action.”

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