Technology

Friday 1 August 2014

The five most common excuses for not upgrading Windows XP

Adrian Weckler

Published 23/03/2014|02:30

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Windows XP is still running on 10 pc of all PCs

IN exactly 16 days, one in 10 active Irish PCs will officially become virus magnets. On April 8, Microsoft cuts off its security support for Windows XP, the operating system still used in 10.4 per cent of internet-connected PCs.

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That means two things: (a) malware-makers will focus attention on Windows XP computers and (b) those who haven't bothered to upgrade to Windows 7 or Windows 8 will eventually get hit. Microsoft has been warning of this cut-off for five years. And yet thousands of Irish organisations – including banks and sensitive government departments – still have Windows XP.

I've been writing about this for 18 months. I've spoken to companies and semi-state bodies about why they haven't updated their machines, and a common thread has emerged.

* "Ah, Microsoft will never adhere to that – they'll back down."

This is one that I actually heard from the mouth of one of the most senior government IT managers. The theory was that if enough big organisations said they weren't switching over, Microsoft would have to relent and abandon the XP cut-off.

That gamble has backfired spectacularly, not least on the Government, which has now been forced to stump up an additional €3.3m in IT security cover (from Microsoft) because various departments' Windows XP machines haven't yet been upgraded.

* "It's not that simple – we have software applications that work with XP."

This is a genuine issue for any company or State body that had bespoke applications or software made for them. If you change the underlying operating system, some applications need to be completely overhauled, including a potentially lengthy re-testing phase. In other words, it could take time and money. But now it's going to need changing anyway. And all against a backdrop of heightened infection risks.

* "We've put off upgrading our systems until next year and we'll have to make do until then."

This is a very common one among small firms, who also cite "other priorities" as a reason for not getting around to upgrading their systems. "I've 101 things that need to be done, so I don't have that much time to be chasing new IT investments," is how one small business owner described her struggle to get on top of the Windows XP issue.

Unfortunately, this class of business owner is probably first in line to be walloped by any malware out there. Ironically, they may also end up being the biggest customers of IT systems specialists – to clear up their problems – in the next six months.

* "Can't we just update our anti-virus software?"

Nice try, but that one won't fully work either. Anti-virus software works partially on the basis that the operating system is patched to a reasonable degree. It doesn't work when there are gaping holes in the rubric of the layer it's supposed to supplement.

* "This is just a trick to get us to spend more money and I'm not falling for it."

This attitude, while rare, does exist among small firms. It is most heard among the kind of people who think that any upgraded iPhone is "a con" or that it's always, as a rule, better off waiting to avail of a new laptop or tablet "when they're cheaper".

Sunday Indo Business

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