Irish Apple iTunes users warned of phishing scam
Apple warns customers never to send credit card information or personal details over email
Published 15/05/2014 | 17:16
IRISH iTunes users have been warned to be careful about emails they receive in what is understood to be a phishing scam.
A seemingly authentic email is sent to the customer, saying that a purchase has been made on their iTunes account.
It offers the customer the opportunity to cancel this fake purchase.
However, the email, which is headed with the Apple logo, is not an official email.
Confused customers could be misled into believing that the email is authentic, since it even gives "tips" for "protecting the security of your account for further assistance".
It then directs customers to a link which asks for credit card details, and other personal information.
The email reads: "If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself."
"If you did not initiate this download, we recommend that you go to iTunes Payment Cancellation Form to change your password, then See Apple ID:"
In Apple's guidelines on phishing scams, the company says these emails may appear to be from a legitimate company or individual, but they're not.
Apple warns customers never to send credit card information, account passwords, or extensive personal information in an email unless you verify that the recipient is who they claim to be.
Customers are advised to send any emails they believe to be a phishing email to firstname.lastname@example.org.