Facebook has a fraud problem, admits policy chief
Published 21/09/2010 | 14:59
Richard Allan, Facebook’s head of European public policy, has admitted that fraud has become a "major issue" that the social networking site must tackle.
Lord Allan said that the hacking of Facebook accounts by fraudsters was a problem for the social networking service, and that the site was implementing new ways of detecting accounts that had been hacked.
In future, users will be warned if their account has been accessed from an unusual location, or via a suspicious method.
“If you’re logging in from an unusual location, you’ll get extra security questions,” Lord Allan told the Guardian.
“If you want to log in by a new device, Facebook notifies you by SMS or email.”
The admission came just days after Ronald K. Noble, secretary-general of Interpol, revealed that hackers had accessed his Facebook account in an attempt to collect sensitive information about some of the world’s most wanted criminals.
Cyber criminals created two fake accounts in his name and used them to obtain information on an operation by the international police agency.
A spokesman for Facebook said that the site used “complex automated systems” to identify vulnerable accounts, and that once one fraudulent message had been identified, all instances of that same message, sent to other Facebook users, would be automatically deleted.
“We provide our users with robust reporting tools to report any content they are unsure of and anything which violates our terms will be removed quickly,” said Facebook in a statement.