Monday 23 October 2017

Eir faces action over address-share failings

'Under Irish law, Eir must give competitors the same access to addresses that its own networking arm has had since its days as the State operator'
'Under Irish law, Eir must give competitors the same access to addresses that its own networking arm has had since its days as the State operator'
Adrian Weckler

Adrian Weckler

Telecom operator Eir faces potential legal action by the telecoms regulator and a number of rival operators after a new regulatory finding that it kept crucial information from rivals.

Regulator Comreg says that Eir failed to meet 27 "obligations" to allow rivals access to customer address information.

Under Irish law, Eir must give competitors the same access to addresses that its own networking arm has had since its days as the State operator. When Eir was initially found to have favoured its own retail arm, the company told Comreg that the situation had been fixed. However, the regulator now says Eir continued favouring its own retail arm.

The regulator has written to Eir seeking a response, but may take punitive action.

Alto, a lobby group that represents Vodafone, BT and other operators that compete with Eir, said that the findings raise "serious issues".

"If address matching isn't working, then that's a serious issue, potentially an abuse of dominance," said Ronan Lupton, chairman of Alto.

A spokesman for Eir said it would study the finding and deal with the regulator.

Irish Independent

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