Business Technology

Monday 26 September 2016

Cost of TV and broadband services in Ireland falls significantly for average Irish household

Published 19/11/2015 | 14:23

Some households are saving over €150 per year compared to phone, broadband and television bills in 2013.
Some households are saving over €150 per year compared to phone, broadband and television bills in 2013.

The cost of TV and broadband services in Ireland has fallen significantly for the average Irish household, according to a major new report from the Irish telecoms regulator.

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Some households are saving over €150 per year compared to phone, broadband and television bills in 2013.

According to the Comreg report, those subscribing to ‘bundles’ of television and broadband packages has fallen by €72 per year across the board.

Meanwhile, those who have signed up for a TV, broadband and home phone package are paying €48 less per year.

And mobile phone bills have also come down, the report found, with Irish people paying €84 per annum less than they were two years ago.

Only the cost of standalone broadband services has remained the same, the report found.

However, one in five Irish people received a bill that was higher than expected, with over half of these relating to mobile phone services.

The higher bills mostly related to a breach in voice minutes allowed (34pc) data allowances (33pc) and roaming (28pc).

The report is based on a major survey conducted on behalf of Comreg by Red C.

It also shows that a third of us have received a text telling us that we are close to exceeding our monthly mobile data allowance. However this is down from 2013 (39pc).

Meanwhile, 65pc of mobile phone owners think there is no money to be saved by changing operators or don’t know whether such might be the case,

Despite complaining, Irish people don’t move when it comes to mobile operators. 73pc have been with the same operator for more than three years.

And only 10pc say they are likely to switch operators in the next 12 months, despite 96pc saying they are not prohibited from doing so by contract.

The report also shows that 14pc of those who have subscribed to online paid TV services have stopped watching live or scheduled television, while 43pc say that it has caused them to watch less live or scheduled TV.

The report says that 9pc of all households use Netflix, rising to 18pc in Dublin. On average Netflix users spend seven hours per week using the service, it says.

Meanwhile, less than half (46pc) of those aged 18 to 24 now use landlines at home. By comparison, 88pc of those over the age of 65 still use landlines at home.

And it says that of those who don’t use broadband in Ireland, 57pc say that it’s because they have “no interest”, with just 5pc complaining that they can’t get it in their area.

69pc of those with fixed broadband service say they don’t know what speed they get or are supposed to get.

Meanwhile, the report provided new insights as to what people do with their phones. According to the survey, 76pc of us use our mobiles for SMS, while 58pc engage in web browsing.

47pc of us use our phones for email while social media is used on mobiles by 45ps of us. 12pc of us use our phones for music streaming services such as Spotify.

In relation to messaging services, 30pc of use Facebook Messenger on our phones while 22pc use Whatsapp. 22pc of us use Snapchat.

Younger people use messaging services more frequently, with 66pc of those between 18 and 24 using Facebook Messenger while 49pc use Whatsapp. Snapchat is used by 47pc of 18 to 24 year olds.

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