Wednesday 26 October 2016

Controversial Samsung Galaxy Note 7 phones to return to Irish shelves later this month

Published 10/10/2016 | 17:19

A Samsung Galaxy Note 7
A Samsung Galaxy Note 7

Samsung’s Note 7 phone will soon be back on sale in Ireland with a promise that its “adjusted” handsets won’t blow up in people’s faces.

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The move comes as replacement models, which were meant to be safe from overheating, have reportedly caught fire in different locations around the world.

While reports in the US suggest production of the phone has been halted, a spokesman here said that production has merely been modified.

“We are temporarily adjusting the Galaxy Note 7 production schedule in order to take further steps to ensure quality and safety matters,” said the spokesman.

The spokesman noted that the company has set a date for the Note7 to go back on sale in Europe from October 28th.

In Ireland, Vodafone and Three won’t say whether they will sell the Note7, while sales agents for Meteor say they will stock the phone later this month.

In the US, mobile phone operators have said they will not sell the Note7 for customer safety reasons.

The overheating phones have caused the company embarrassment and financial woe since they launched two months ago. What was thought to be a problem isolated to one batch of batteries appears to have escalated, with several replacement models also catching fire.

Analysts estimate that the Note7 problems could cost Samsung over €1bn while handing arch-rival Apple a critical sales advantage with the iPhone 7 in the run-up to Christmas.

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