Thursday 21 September 2017

Bar queues could be a thing of the past thanks to this new invention

Almost a quarter of us have considered abandoning a drinks purchase because of long queues CREDIT: PA
Almost a quarter of us have considered abandoning a drinks purchase because of long queues CREDIT: PA

Tom Ough

Bar queues could be a thing of the past thanks to the creation of a contactless self-serving beer pump.

Called Pay @ Pump, the prototype has been designed to help speed up drinks service during busy times of year, including Christmas, by enabling customers to select their drink of choice, pay by tapping their contactless card or device against the base of the pump and then place a glass on it to begin pouring their drink automatically.

The whole process is said to take 60 seconds. The pump has been created in the wake of Barclaycard research that claims almost a quarter of us  have considered abandoning a drinks purchase because of long queues at the bar, while 20 per cent of those surveyed said they had left a bar or pub and gone elsewhere because of queues.

Barclaycard's Tami Hargreaves said: "I'm sure everyone has been stuck behind the person who orders the most complicated cocktail on the menu or a round of 10 drinks for their group of friends.

"When people told us that waiting time was one of their biggest annoyances, we wanted to help solve a common problem with a simple solution. Pay @ Pump could easily be the answer; by putting the festive cheer back into buying beer – a win-win for both bars and bar-goers."

The desire for more contactless methods of payment are increasing, Barclaycard claims, with their research suggesting 28 per cent would like to see contactless system made available in every bar and pub nationwide.

According to the firm's Contactless Spending Index, the number of contactless payments has increased by 112 per cent in the past year.

A spokesman for Unite, a union which includes bar staff in its representees, said: "The consequence of the contactless card system would be that [managers] would be expected to cut back on staff even further so the queues could easily increase on a busy night."

Telegraph.co.uk

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