Wednesday 7 December 2016

Apple criticised over changes to Amazon’s Kindle app

Christopher Williams

Published 02/08/2011 | 08:35

Amazon chief executive Jeff Bezos with the Kindle. Photo: Reuters
Amazon chief executive Jeff Bezos with the Kindle. Photo: Reuters

Apple’s new rules for iPad and iPhone apps payments have been criticised after they forced Amazon to change the Kindle app to make buying new books more complicated.

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The new terms and conditions, which mean publishers must give Apple 30 per cent of the price of any content they sell via apps, came into force on 30 June. In response, in July, Amazon removed a “Kindle Store” link within its app in order to preserve its profit margin on e-books.



Kindle app users are still able to buy more books, but they must exit the app and navigate to the Kindle Store via the iPad or iPhone web browser.



But the change has left users confused and angry. On the iTunes page for the app, some indicated they didn’t understand the new purchasing process.



“Pointless update,” said SJH31. “Wish I didn't update now. What's the point if I can't buy books.”



Those who did understand the change overwhelmingly blamed Apple.



“They forced Kindle and other reading apps to remove any direct links to their own stores - Apple claimed this was a breach of terms and conditions,” said Salwinder.



“In reality Apple didn't like the competition and so has hamstrung apps like Kindle. Shameful from Apple.”



Apple is competing with Amazon via iBooks, which still allows users to make purchases from within the app. The rule change has forced Barnes and Noble, Kobo and Google to make similar changes to their e-books apps too.



Apple did not respond to a request for comment on the criticism of its strict policy. Its rivalry with Amazon is expected to intensify, with the online retail giant reportedly poised to expand its range of gadgets beyond e-readers to include a full colour touchscreen tablet.



Steve Jobs originally announced the new apps payments regime in February. Apple has since softened it slightly by allowing publishers to charge more for content in apps than they do on their own website, where they do not have to pay a 30pc cut to a third party.

Telegraph.co.uk

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