Friday 30 September 2016

Spotify goes down leaving users unable to stream music

James Titcomb

Published 23/06/2016 | 07:58

Spotify co-founders Daniel Ek and Martin Lorentzon
Spotify co-founders Daniel Ek and Martin Lorentzon

Music streaming service Spotify has gone offline for many users in Europe, the US and elsewhere.

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The Spotify app was able to play songs that had been saved offline, but would not connect to the service and was not able to stream tracks over the internet on Wednesday afternoon.

Users loading the iPhone app reported a black bar along the bottom of the screen saying "Connecting..." but the search function and other online features of the app were disabled.

Outages were reported in several different countries, particularly the US, UK and continental Europe, according to Down Detector, which tracks network outages.

It is unclear why the service is down or when it will resume. Spotify has occasional outages, often due to a change when an engineer changes code in the service.

The Spotify status Twitter account acknowledged the issue, saying it was "investigating some issues and finding out more".

 

The company has been contacted for comment.

 Spotify recently announced it had 100 million users.

Telegraph.co.uk

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