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Tuesday 23 September 2014

Watchdog warns 
about ticket touts

Published 06/07/2014 | 00:00

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Garth Brooks

The latest fiasco over the Garth Brooks concerts has highlighted the dangers of buying tickets privately or from ticket touts.

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The consumer watchdog, the National Consumer Agency, warned last week that consumers who buy concert tickets privately could run into problems getting a refund when a concert is cancelled.

Consumers are usually entitled to a refund of the price of their tickets when a concert is cancelled - as long as the tickets were bought from a business.

When a concert is cancelled, ticket values are often refunded to the original buyer and through the method of payment that was used. This means that if your ticket was originally paid for by a credit card, the refund will be processed through that card.

Those who have bought from private sellers therefore could run into problems getting a refund.

When you buy concert tickets from a business, you should receive information on how to get a refund should the event be cancelled.

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