Thursday 27 October 2016

Bank of Ireland customers targeted in email scam to obtain account details

Paul O Donoghue

Published 11/01/2016 | 18:08

BOI logo
BOI logo

Several Bank of Ireland customers appear to have been targeted in an email scam looking to obtain their bank details.

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The email tells customers that they will lose access to Bank of Ireland online if they do not log on to their account. The email, which has the Bank of Ireland logo, also prompts the user to click on a linked address and sign into their account.

Bank of Ireland said that the email “appears to be an example of ‘phishing’, which is an attempt to obtain sensitive information such as personal banking details.”

The bank said in a statement: “Bank of Ireland never contacts customers asking them provide full personal log on details either over the phone or online.

“Bank of Ireland always advises customers in receipt of phishing or suspicious emails never to click on any link. Clicking on a link may enable the download of malicious software that may  have the capacity to collect and compromise personal details and defraud bank accounts.  

“The bank has provided a section on its website which gives advice to customers on security measures

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