Saturday 10 December 2016

Ryanair business flying high

Published 08/04/2015 | 03:00

Ryanair has posted a 28pc jump in March traffic, carrying 6.67m passengers last month.

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The airline's load factor, the extent to which planes were full, jumped by 10 percentage points to 90pc.

Rolling annual traffic to the end of the month was up by 11pc compared to the same period last year to 90.5 million customers.

Chief marketing officer Kenny Jacobs said the figures were partly due to lower fares and the airline's 'Always Getting Better' campaign, which chief executive Michael O'Leary (above) has described as "being nicer to customers".

Mr Kenny added that customers can "look forward to further service enhancements" as the company looks to continue rolling out the second year of its improved customer service campaign.

He said that this would include features such as a new website and app, as well as new cabin interiors and reduced airport fees.


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