independent

Thursday 17 April 2014

Over 60,000 SuperValu customers may have had payment card data leaked

MORE than 60,000 SuperValu customers may have had their financial data leaked after the retailer announced a data breach is more extensive than first thought.

Last week, Super Valu warned customers of it’s loyalty holiday scheme, which is operated by another company called Loyaltybuild, that their banking information may have been accessed by a third party.

The programme has since been suspended and the data protection commissioner was informed of the leak - but at the time SuperValu said it was not aware of any breaches of financial information

But tonight a statement by SuperValu warns customers that Loyaltybuild had advised the Data Protection Commissioner that the security breach of its system “is more extensive than it first anticipated”.

“Based on this latest information from Loyalty Build, SuperValu are tonight contacting Getaway Breaks customers that there is a high risk that an unauthorised third party accessed the details of payment cards used to pay for Getaway Breaks between January 2011 and February 2012,” the statement read.

It said that 62,500 customers who made bookings during this period have been told to contact their bank or financial institution as soon as possible.

They have also been advised to immediately check the transactions on their payment cards for any suspicious activity.

Customers of the scheme have also been advised to treat any unsolicited communication they receive claiming to represent SuperValu Getaway Breaks or Loyalty Build with extreme caution.

Super Valu and Loyaltybuild are continuing to investigate the matter which is affecting customers of the holiday scheme only.

A customer helpline can be contacted at 0818 220 088.

Sam Griffin

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