'My baby was premature - I blame the stress caused by this dispute'
Published 29/07/2015 | 00:00
Mother-of-Three Lisa Kenny (31) says the stress caused by extra mortgage costs was so severe, it affected her health and forced her family to make huge sacrifices.
Lisa, who lives with her husband John and children in Navan, Co Meath, took out a tracker mortgage with Permanent TSB in 2007. They lost it in 2011, "the same way everyone else involved in this dispute did".
She says: "We estimate we have been paying an extra €500 a month - and that is a conservative estimate. It comes to about €23,000 extra in total.
"What I would like to say to the bank is: you took so much from us. We didn't send our kids to summer camp, we didn't do up our house, we were stuck in limbo. So many families have been put through this. Our kids missed out on so much.
"I have a young family and last year one of my babies was born premature, which I put down to the stress this caused.
"The bank wouldn't even talk to us, they didn't even let us know we had been affected.
"They dropped our mortgage rate last week - but didn't bother to tell us it was happening."
Thomas (49) and Claire Ryan live near Wexford town.
They had tracker mortgages with Permanent TSB for their home and an investment property. However, they lost their trackers in 2009.
Mr Ryan said: "When we realised what had happened, we took a claim to the Financial Services Ombudsman. They rejected it, so we took it to the High Court.
"During the appeal it came out that Permanent TSB had a recording of a phone call in which I was told there were no penalties for breaking out of the fixed rate early, which the Ombudsman hadn't heard.
"The High Court found in our favour. But everything has been delayed by Permanent TSB's appeals and six years later we are still being overcharged.
"This whole episode has put a huge strain on our finances and on my health. As a family, we feel mentally and physically destroyed by Permanent TSB.
"We had built up a college fund for our three children. That has been wiped out completely by the overcharging.
"In 2013, I had a stroke. My doctors have said that the pressure of this case was a significant contributory factor. Luckily, I have made a good recovery.
"The compensation amounts we are hearing go nowhere near to compensating us for all the stress my wife and I have been put through."