Sunday 11 December 2016

Irish call centre firm has Georgia on its mind as it announces the creation of 500 jobs in the US

Published 04/08/2016 | 02:30

Taoiseach Enda Kenny meets Voxpro founders Linda and Dan Kiely, centre, at the company’s Cork offices last year
Taoiseach Enda Kenny meets Voxpro founders Linda and Dan Kiely, centre, at the company’s Cork offices last year

The Cork-based call centre firm Voxpro has announced that it intends to employ an additional 500 people in the US in the next four years.

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The 20-year-old company, which offers call centre services to Google, Airbnb and more than 100 other companies worldwide, is to expand into Athens, Georgia, home of the rock band REM.

Earlier this year, it announced 450 jobs in a facility in California.

In Ireland, Voxpro recently announced its ambition to add 400 new jobs in Cork by the end of 2016.

This would bring the company's Irish workforce to over 1,200 people. "North America is a critical part of our global expansion," said Voxpro co-founder Dan Kiely. "We are excited to be a leading Irish company bringing jobs to the US. Our success is built on delivering beautiful customer experience and it's our people and our culture that provide that point of difference."

Voxpro was founded in Cork by Dan and Linda Kiely. It currently employs 1,700 people and services customers in 32 countries.

"Georgia offers a wealth of resources for an innovative company like Voxpro to grow its business," said Georgia governor Nathan Deal.

"Georgia's top-ranked business climate and highly skilled workforce is critical to attracting international business.

"We established a strong relationship with Voxpro leadership in Ireland and look forward to the company's continued investment in Georgia."

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