Wednesday 22 April 2015

Irish bank customers targeted by fraudsters in cold calling scam

Published 20/08/2014 | 12:04

Fraudsters are costing companies thousands of euro through bogus overseas offers, international business directories and 'phishing'
Fraudsters are costing companies thousands of euro through bogus overseas offers, international business directories and 'phishing'

Fraudsters have been targeting Irish bank customers in a phishing scam, Independent.ie has learned.

"This is about customers being vigilant and the sensible thing is to double check with the financial institution in question," a spokesperson for the Irish Banking Federation said.

Some of the banks have reported increased activity over the past week although phishing is an ongoing problem.

Callers alleging to be from phone and computer services firms are making cold calls to customers telling them they have problems with their computers and then ask them to log in, bank sources said today.

Once they login the fraudsters take control of the computers and access information including bank details.

Phishing messages are designed to steal money and they are used by cyber criminals to install malicious software on your computer in a bid to steal personal information from it.

Meanwhiile, AIB is alerting customers wherever possible to the potential threat of online fraud including another scam whereby customers are asked for their banking details through email.

AIB is working with Gardaí on an on-going basis in relation to this issue, the bank said today. 

A recent scam email reads: "Dear Customer, There seems to be a problem with your AIB account. (Ref: 083) Please Login to AIB Internet Banking to fix this issue."

The bank said in a statement: "AIB will never request any login or personal details via email. If a customer have received an email asking for their Internet Banking/iBusiness Banking details AIB would ask that the customer please forward the email they received to alert@aib.ie and then immediately delete the email. We would urge customer to not click on any links in the email."

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