Harris to check Dame Street customer service
Published 27/05/2015 | 02:30
Simon Harris, the minister in charge of the IFSC, said he will measuring how customer friendly the Central Bank is.
Speaking to the Chartered Secretaries Ireland Conference in Dublin yesterday, Mr Harris said his department will be reviewing the "operational metrics" at the Central Bank. "It is important that we can measure customer services," he added.
The comments come as some banks and IFSC companies have complained of excessive regulation since the crash.
Mr Harris told his audience of company secretaries that regulation has helped to make financial services more transparent while defending his links with the industry.
Nobody would criticise a Minister of Agriculture for close links to the Irish Farmers Association, he added.
The financial services sector cannot return to days when there was little regulation, Mr Harris said.
"We cannot assume because compliance has a higher profile, all our problems have been solved," he added.
Stock exchange boss Deirdre Somers later told the conference the "pendulum can go too far" and warned "efforts to protect can crowd out our ability to grow".