Charge levied on airport customers cut due to delays
Published 30/07/2010 | 05:00
The maximum charge the Dublin Airport Authority (DAA) can levy on passengers between this year and 2014 has been marginally cut by the Commission for Aviation Regulation (CAR) after a service audit found that on one occasion during May passengers had to wait more than 30 minutes to clear departure security.
In a report issued yesterday, the CAR said that on May 15 -- the day before the airport was partially closed due to the ash plumes caused by Iceland's erupting volcano Eyjafjallajökull -- passengers had to wait 34 minutes to clear security. The DAA has to ensure that passenger-wait is no more than 30 minutes. As a result, the CAR reduced the price cap on passenger charges by 0.05pc.
Last December, CAR revealed a new pricing determination that will enable the DAA to charge up to €10.44 per passenger by 2011 provided the new T2 is operational on time in November. That fee compares to the maximum of €7.39 the DAA has been able to levy up to now.
CAR also reduced the maximum cap under the current pricing determination by a further 0.0625pc because an independent passenger survey undertaken by the Airports Council International found that a large number of passengers passing though Dublin believed the DAA provided worse than expected communications and internet facilities.
CAR is due today to release the findings of a review of differential pricing at Dublin Airport. They could result in future Terminal 2 passengers paying more than those using the existing terminal. The DAA can apply differential pricing if it wishes, but airlines such as Ryanair want CAR to force the airport authority to do so.