Business Irish

Friday 2 December 2016

Call centre creates 300 new jobs in major expansion

Published 12/04/2010 | 05:00

Batt O'Keeffe: will announce major jobs boost for Cork
Batt O'Keeffe: will announce major jobs boost for Cork

ENTERPRISE Minister Batt O'Keeffe will today announce 300 jobs for Cork.

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The new positions are being created by Abtran, a specialist outsourcing and call centre operation.

Mr O'Keeffe will announce the new investment project at Abtran's base on the Curraheen Road in Cork this morning.

The project is being hailed as a major boost not only to the economy in the south-west but also to Ireland's growing efforts to consolidate its status as the call centre and outsourcing hub for Europe.

Recovery

Last April, Taoiseach Brian Cowen visited the Abtran headquarters and said that firms like it were positioning themselves to take full advantage of the anticipated global recovery.

Abtran last year committed itself to a €6m expansion of its Irish facility -- and the current announcement is expected to involve a further major investment.

Abtran is an Irish-owned specialist business processing and outsourcing firm and already employs around 600 staff.

Most are based at the business headquarters at the University Technology Park at Curraheen.

Abtran has been working closely with Enterprise Ireland over recent years to develop and expand its operations. The firm began operations in 1996, when it had a workforce of just four.

Its client list already includes Sky TV, An Post, the Irish Financial Regulator, Hibernian Insurance, the ESB and, most recently, eFlow, the firm that operates the barrier-free tolling regime on the M50 in Dublin.

International

Abtran has also won a number of international contracts in England, Scotland, Italy and Germany as firms worldwide look for ways of achieving cost savings through outsourcing efficiencies.

The jobs come as a major boost in Cork, where a number of high-profile job losses have hammered the local economy over the past 18 months.

These include Pfizer, Dawn Meats, Swissco, Beamish & Crawford, Sensormatic, Tyco and Hormann.

Irish Independent

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